Terms And Conditions

Welcome to Velvet Vibe by Veenela. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.


1. General Information

  • The website www.velvetvibebyveenela.com is operated by Velvet Vibe by Veenela, a boutique based in Hyderabad, India.

  • We reserve the right to update or change these Terms at any time. Changes will be posted on this page.


2. Use of the Website

  • You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.

  • Unauthorized use of the website, including but not limited to hacking, data scraping, or interfering with site functionality, is strictly prohibited.


3. Product Information

  • We strive to ensure all product descriptions, images, and prices are accurate. However, slight variations in color or fabric may occur due to screen settings or lighting.

  • All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.


4. Orders and Payments

  • By placing an order, you confirm that all details provided are accurate and that you are authorized to use the payment method.

  • We reserve the right to refuse or cancel any order due to product unavailability, payment issues, or suspected fraud.


5. Shipping and Delivery

  • Delivery timelines are mentioned on product pages or at checkout. Delays may occur due to external factors such as weather or courier issues.

  • We are not responsible for delays or issues once the package is handed over to the courier.


6. Returns, Refunds, and Cancellations

  • Please refer to our Cancellation & Refund Policy for full details on eligibility, process, and timelines.


7. Intellectual Property

  • All content on this website (including images, logos, text, and design) is the intellectual property of Velvet Vibe by Veenela and may not be copied or reproduced without written permission.


8. Limitation of Liability

  • Velvet Vibe by Veenela is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.

  • Our total liability for any claim shall not exceed the amount paid for the product.


9. Governing Law

  • These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts located in Hyderabad, Telangana.


10. Contact Information

If you have any questions about these Terms, please contact us at:

Velvet Vibe By Veenela
Email : velvetvibe2824@gmail.com 
Phone : 09281481188
Hyderabad, Telangana.