Welcome to Velvet Vibe By Veenela. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase through our online platform.
1. Information We Collect
When you use our website or place an order, we may collect the following types of personal information:
Personal Details: Name, email address, phone number, billing and shipping address.
Order Information: Items purchased, payment method (no card details are stored), and transaction history.
Technical Data: IP address, browser type, device information, and website usage through cookies and analytics tools.
Communication Data: Any communication or feedback shared through our contact forms or social media.
2. How We Use Your Information
We use your data for the following purposes:
To process and deliver your orders.
To manage your account (if applicable).
To communicate with you regarding your orders, offers, or updates.
To improve our website and customer service.
To comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal data to third parties. We may share your information with:
Service providers: Such as delivery partners and payment gateways, only as needed to fulfill your order.
Legal authorities: If required by law or to protect our rights and interests.
4. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze website traffic, and support website functionality. You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw your consent at any time.
To exercise these rights, please contact us at velvetvibe2824@gmail.com.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal data from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Velvet Vibe By Veenela
Email : velvetvibe2824@gmail.com
Phone : 09281481188
Hyderabad, Telangana.
